Wildix WS08POE Bedienungsanleitung PDF herunterladen (Seite 10)

Just one click.

Wildix Kite offers your customer an immediate and

direct way to contact your call agents, directly from

the browser, with one click of a button: no software

installation, no registration or email authorisation, no

phone is needed.

Chat sessions, audio and videocalls received from the

website can be routed to a call agent or a response

group.

Wildix Kite

Simple for customers

Wildix Kite means simplicity.

It takes just several moments to embed Kite service into

a website or into a single webpage.

Thanks to the integration with Unified Communications,

via simple JavaScript APIs it’s possible

to display the avatars of call agents, information about

their presence and activity status and their geolocation.

The benefits

Kite is the Wildix solution based on WebRTC.

Wildix Kite is a professional solution for business communication based on WebRTC technology, fully

integrated into the Wildix Unified Communication system. With a single click a customer can start a chat

session, make an audio or a video call to a company operator or a response group agent.

What is Kite ?

Wildix Kite brings the business communication

to the web, allowing more mobility and

flexibility and offering an innovative, simple,

instant and free of charge way for any existing

and potential customers to contact the company

on the corporate website.

How does it work ?

Wildix Kite is based on WebRTC (Web Real-Time

Communications), the project born in 2011.

WebRTC is a revolutionary technology, a part of

HTML5 standard, that enables web browsers with

real-time communications capabilities.

Wildix Kite turns the website into an efficient marketing tool.

Wildix Kite improves your company image and customer responsiveness, distinguishes you from your competitors allowing

you to deliver high-quality and fast service that gratifies the customer.

Wildix Kite is fully integrated into Wildix communication system and is completely customisable.

Simple to implement

Wildix Kite allows your customer to start:

Chat - Audiocall - Videocall - Desktop sharing - File transfer

1 2 ... 5 6 7 8 9 10 11 12 13 14 15 ... 23 24

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